Privacy Policy

ISAG, Inc. ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (is.ag), use our mobile applications (including HEX & GO), or interact with our services (collectively, the "Services").

1. Information We Collect

We collect data to provide, improve, and secure our Services. The types of data we collect include:

• Account Information: When you register, we may collect your email address, username, and authentication tokens (e.g., via Google Sign-In or Apple ID).
• Location Data (Crucial for Geo-Spatial Games): With your explicit permission, we collect precise GPS location data in the foreground and background to enable core gameplay mechanics (e.g., territory control, H3 hex grid interactions).
• Health and Fitness Data: With your explicit permission via Android Health Connect or Apple HealthKit, we collect step counts and active calorie burn. This data is strictly used to convert physical activity into in-game progression. We do not sell or share this data with third-party advertisers.
• Device and Usage Data: IP addresses, device identifiers, operating system versions, and interaction logs within our Services.
• Communication Data: Information you provide when contacting us via email or support forms.

2. How We Use Your Information

We use the collected data for the following purposes:

• To operate, maintain, and provide the core functionality of our Services.
• To process physical activity (Health Connect/HealthKit) into digital assets.
• To generate dynamic in-game narratives using Artificial Intelligence (e.g., Google Gemini).
• To monitor server health, detect fraud, and prevent spoofing or cheating.
• To comply with legal obligations and enforce our Terms of Service.

3. Data Sharing and Third-Party Services

We do not sell your personal data. We may share your information with trusted third-party service providers strictly for operational purposes:

• Cloud Infrastructure: Google Cloud and Firebase (for secure database hosting and real-time synchronization).
• Mapping Services: Mapbox (for rendering tactical maps).
• AI Processing: Google AI (for processing contextual prompts; personal identifiers are stripped before processing).

4. Data Retention and Deletion

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. You have the right to request the deletion of your account and associated data.

How to delete your data: You can delete your account directly within the settings menu of our mobile applications, or by sending a formal deletion request to lo@is.ag. Upon request, all personal identifiers, location history, and health data will be permanently erased from our active databases within 30 days.

5. Security

We implement industry-standard security measures, including encryption in transit and at rest, to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are not directed to individuals under the age of 13 (or higher depending on local laws). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Legal Representative: